privacy policy

last updated july 28, 2021

this privacy policy describes how bubble.email (we", "our" or "us") collects, uses, and shares information in connection with your use of our website, services, and applications (collectively, the "services").

the following does not apply to dat our customers may process when using our services.

we may collect and receive information ("data") about users of our services ("users", "you" or "your") from various sources, including:

read this policy in full so that you're fully informed.

1. information collected

2. information usage

we use the information we collect in various ways, including to:

3. information sharing

we may share collected information in the following ways:

4. legal basis for processing data

our legal basis for collecting and using the data described above will depend on the data concerned and the specific context in which we collect it.

however, we will normally collect data from you only

we have a legitimate interest in operating our services and communicating with you as necessary to provide these services, for example when responding to your inqueries, improving our platform, or for the purposes of detecting or preventing illegal activities.

in some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the data to protect your vital interests or those of another person.

if we ask you to provide data to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your data is mandatory or not (as well as of the possible consequences if you do not provide your data).

5. third-party services

you may access other third-party services through the services, for example by clicking on links to those third-party services from within the services. we are not responsible for the privacy policies and/or practices of these third-party services, and we encourage you to carefully review their privacy policies.

6. security

welcome to the internet. there is no such thing as "100% secure". period.

however, we are committed to protect your information in a way appropriate to the risk of processing your data.

7. data retention

we retain any information you provide to provide you with our services in ways necessary to to comply with applicable legal, tax, or accounting requirements.

we will delete or anonymize information when technically possible before and after having an ongoing legitimate business need to retain and/or process it.

data retained possibly forever

data retained for the lifetime of your account

data retained from when you enter and until you delete it

data retained temporarily

in general, this happens to email you send through bubble.email: a mail server receives the email if eligible for delivery and forwards it to an application for processing. the application puts the entire email into a queue which is being process as fast as possible. the queue worker inspects the structure of an email to append management and list subscription information, respectivly, to the end of the content of the text and html part. it also appends all attachments and adds email list headers. as a final step, this newly constructed email is put on the queue to be sent to each of the list's recipients.

all data is encrypted using LUKS full disk encryption. this means even a stolen or physically copied hard drive cannot be read by any type of adversary given they don't have the keys. the keys are stored encrypted as well.

8. access

as a registered user you may access information associated with your account by logging into our services or emailing contact@bubble.email. if you terminate your account, all associated information will be deleted promptly and thus you'll not be able to login and access your information.

your data will be archived or stored periodically in the form of backups for the purpose of desaster recovery.

we may terminate and/or lock your account and delete all your information - if we close the business - if we receive abuse complaints originating from your account - if your usage pattern violates our terms of services

9. general data protection regulation (gdpr)

as citizen of the european union you have the following rights:

send any inquery to contact@bubble.email.

the data controller of your data is bubble.email.

10. your choices

you may choose to configure your browser to reject cookies from bubble.email. if you do so, you will not be able to login and use our services.

11. children's privacy

if you are under the age of 18, you're not allowed to use our services.

12. changes to this privacy policy

this privacy policy will be modified every now and then, so review it frequently. you will be notified by way of email about changes.

13. international data transfers

bubble.email is a global business and runs email services. depending on where your list recipient's email servers are located, we will distribute emails globally. that way, your data will end up in jurisdictions outside of the scope where your information originated. as a result, local laws apply. these countries may not have the same data protection laws as the country in which you initially provided the information. when we transfer your data to other countries, we will protect that information as described in this privacy policy.

contact us

send any inquiry to contact@bubble.email.